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Shipping Options

You can choose delivery or self-pickup service during checkout. We offer the following options: In-store Pickup (Kwun Tong), MTR Station Collection, Home Delivery, Pickup at Service Points, or Smart Locker Collection.


(1) In-store Pickup:
There is no additional fee for in-store pickup, but the pickup time depends on the operating hours of the store. Generally, the operating hours are Monday to Friday from 7 am to 9 pm, and Saturday and Sunday from 7 am to 12 pm.


(2) MTR Station Collection:
If you choose MTR Station Collection, you can enter a forward slash ("/") in the Delivery Details address field to indicate that it is not applicable. Then, in the Delivery Methods section, select the MTR line where you want to collect the item. Choose the appropriate day and time slot. After completing the payment, we will contact you immediately to confirm the final collection location, such as Central Station on the Island Line.

*Only available for Kwun Tong Line, Tseung Kwan O Line, and Island Line.


(3) Local Home Delivery:
The delivery fee for express delivery varies depending on the order amount and specific holidays. It is determined by factors such as the delivery area and whether it qualifies for free shipping. You can find information about free shipping conditions, regular shipping fees, additional charges, and other delivery-related details in advance.


Please note that if you choose the delivery service, each order is limited to one delivery address.


In case of the hoisting of a strong wind signal, the issuance of a red or black rainstorm warning, or any weather conditions deemed unsafe for delivery by us, the delivery service will be postponed. We will contact you to reschedule the delivery date.


The products you order will be delivered to the delivery address you provide through our staff or third-party suppliers. When the products are delivered to the provided address, you must personally receive the products (unless you have given us special instructions to leave the goods outside the door or at the lobby management office, in which case you assume the risk of loss for the delivered products in any circumstances). If you fail to receive the products for any reason, you agree and accept that we have the right to charge you additional fees or cancel your order.

If you need to reschedule the delivery, you must notify us by email or phone at least 3 working days in advance (voice messages are not accepted). We will arrange one free rescheduling with the customer. If the notice is given less than 3 working days in advance, there will be an administration fee of HKD 200 for rescheduling. If you cancel, reschedule, or cancel our arrangement on the same day, the prepaid installation and transportation fees will not be refunded, and a redelivery fee will be required for rescheduling.


(4) SF Pickup Point / Smart Locker:
If you choose SF Pickup Point or SF Express Smart Locker for pickup, please enter the SF Pickup Point/Smart Locker number directly in the Delivery Details address field, for example: "852NPTM". You can also choose to provide the detailed address of the pickup point, for example: "Shop 8, G/F, 480 King's Road, North Point, Hong Kong ^852NPTM^". Then, in the Delivery Methods section, select the corresponding shipping method (check SF Pickup Point/Smart Locker Collection). For more details, you can refer to the SF Express website ( After placing the order, we will arrange for immediate shipment. Once you receive the email notification that your order has been shipped, you can check the tracking number in the email.


(5) International Shipping:
For international shipping, we use the services of third-party carriers such as UPS, DHL, or SF Express. The shipping fee varies based on the dimensions, weight, and destination of the package. Therefore, the shipping cost may vary depending on the shipping region. Additionally, any estimated taxes and customs duties must be paid by the recipient. Furthermore, there may be specific handling fees imposed by the courier.


We strive to provide convenient and flexible shipping options to ensure your satisfaction.

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